The software that powers a WordPress website is updated on a regular basis to protect the websites against new security threats, meet new web browser standards and fix bugs that stop them working as efficiently as they can.
Whenever we build a new website we offer all our clients the option to be both hosted on our ultra-secure hosting platform AND receive ongoing maintenance and support.
You may decide that you don’t need this and you’re happy to sort things out for yourself and we can point you in the right direction for great hosting that will help to minimise any risks.
Our maintenance programme means that your website is checked monthly for any updates that are necessary and we provide you with email and telephone support. We will also make minor changes to the site on your behalf including changes to your menu structure and additions or changes to the sidebars where there is no development necessary.
You may already have professional website hosting, you might even manage that hosting in-house; if that’s the case, great. If you don’t manage your own website hosting, or your current hosting environment does not support the solution we are providing, we can set up an account for you at one of our preferred, third-party hosting providers. We will charge you a one-off fee for installing your site on this server, plus any statistics software such as Google Analytics, then the updates to, and management of that server, plus any support issues will be up to you.
We are not a website hosting company and so do not offer or include technical support for website hosting, email or other services relating to website hosting.
Ongoing Website Support
We are WordPress speicalists and understand that not everyone is going to be happy just ‘pressing the button’ when a notification arises of a required update to software or when a minor change is required to the code of your website. This is where our ongoing website support may be the right option for you.
- Update WordPress Plugins
- Backup of Database and Site Files
- Database Optimization
- SPAM & Revisions Cleanup
- Security Scan
- Uptime Monitoring & Performance Scans
- Support – unlimited email support
- Web Design & Coding Included – up to half an hour only
- Additional Web Design & Coding
- Breakdown of updates, issues identified and fixes undertaken
- Additional Websites – £10 monthly for each additional website
- Terms – monthly recurring billing
- Cancellation Policy – cancel anytime
£25 per month